As with all systems there may be circumstances in which parties disagree. The ALS has a Dispute Resolution Process (see here) to resolve matters when that happens. A summary of all disputes raised and the outcome of each dispute is available to any stakeholder on request. The summary will state the date and nature of the complaint, the parties to the complaint (unless there are compelling reasons to keep the identity of the complainant confidential) and the outcome.
|Complainant||Date submitted||Target of complaint||Reason for complaint||Status|
|Mr Resit Sozer||27 April 2016||ALS Quality Panel||Unprofessional Quality Panel review of three HCV assessment reports prepared by Mr Pupung F. Nurwatha.||Resolved|
|Submitted jointly by the Environmental Investigation Agency (EIA), Greenpeace, Aidenvironment, and
Yayasan Inisiasi Alam Rehabilitasi Indonesia
|16 May 2017||Mr Nyoto Santoso||This complaint focuses on the quality of the HCV assessments led by Nyoto Santoso
within the scope of the New Planting Procedure (NPP) of the Roundtable for Sustainable Palm Oil
The HCV Resource Network (HCVRN) Management Committee (MC) may commission internal investigations to verify if ALS participants are complying with ALS Terms and Conditions, rules and procedures. For more information, visit the 'Disputes & Investigations' section here.
|Internal Investigation of HCV Assessment Report #11||
The HCVRN Management Committee has comissioned an internal investigation of HCV Assessment Report #11 (see list here).
This case is referenced in a monitoring report of Felda Global Venture Asian Plantations Limited that was published by Aidenvironment in January 2018. The monitoring report questions the validity of the assessment based on the RSPO New Planting Procedure (NPP) public summary on grounds that the justification of site identification appears to be biased towards granting the company as much plantable land possible.
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